Important Information

Terms & Conditions

1. Tu Meke Face Painting & Balloons is abbreviated in the following T&C as 'TMFPB'.
2. Travel on all bookings is $1 p/return km outside of Gisborne City. 
3. A non-refundable inclusive booking fee of $50 is required on all bookings and payable within 7 days to secure the booking date and time and covers administration costs and any other work done in preparation for the event. Please Note: payment of the booking fee is still required when the client agrees in writing to book any service and the invoice is sent to the client but the client cancels or Ghosts the Biller. Any unpaid invoices and amounts will be sent for debt collection for which the client shall also be liable for any and all collection fees. 
4. The balance of payment is required within 14 days of the event unless otherwise agreed in writing.
5. In the event of a Cancellation which must be in writing
6. and sent to and received by TMFPB within 14 days or 7 days of the event otherwise a cancellation fee of 20-50% respectively shall be incurred
7. or the entire amount of the booking shall be forfeited if cancelled within 48hrs of the event because of loss of work. 
8. Only at the discretion of TMFPB shall an amount be refunded.
9. For outdoor events, weather cover such as a properly secured gazebo maybe required to protect the Artist/s and their kits from the elements. 
10. Where practical, please have in place a suitable Wet Weather plan.
11. In the event of Postponement: The booking fee may be transferred to a new postponement date only if the date is available.
12. Crowd Control: please cordon off the face painting area, this helps stop the face painter from being crowded in and having to take time from face painting to manage the line. 
13. For high number events a 2nd Face Painter may be required and/or possibly a Line Manager. TMFPB may supply a Line Manager at extra cost, please discuss.
14. An Event Photographer may be present by agreement or photos may be taken by the Artist and may be used for promotional purposes like on our socials and websites and shall remain the property of TMFPB.  
15. Please ensure all T&C are read through as by making a booking or making payment it shall be understood that you agree to all T&C unless otherwise agree in writing. 

Health & Safety

• Face Paint is a cosmetic product.  As a professional business all products are of professional cosmetic grade, manufacturers recommend their product not be applied to children under 3 years. Product may be applied at the request of the parent.
• Tu Meke Face Painting takes no responsibility for and is indemnified against any allergic reactions. 
• Anyone that appears unwell, has a cough, runny nose, mucus, broken skin or rash shall not be painted and anyone that does not want to be painted will not be painted due to Health & Safety.  Thank you for your understanding.